SafeLive Housing (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.safelivehousing.co.uk or contact us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Organisation Name: SafeLive Housing
Website: www.safelivehousing.co.uk
Address: SMA House, 172 Birmingham Road, B70 6QG
Phone: 0333 577 3040
Email: info@safelivehousing.co.uk
SafeLive Housing is the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
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Name
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Email address
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Phone number
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Address (if provided)
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Information submitted through contact, referral, or enquiry forms
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Any additional information you choose to share with us
We do not intentionally collect sensitive personal data through our website unless it is necessary and voluntarily provided.
3. How We Collect Your Data
We collect personal data when you:
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Complete a contact form
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Submit a referral form
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Email or call us
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Interact with our website
We may also collect limited technical data such as IP address and browser type for website functionality and security.
4. How We Use Your Personal Data
We use your personal data to:
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Respond to enquiries and referrals
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Provide information about our services
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Communicate with you regarding support or services
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Improve our website and services
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Comply with legal and regulatory obligations
We only use your data for legitimate purposes and do not use it for automated decision-making.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Consent – when you voluntarily provide information
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Legitimate interests – to respond to enquiries and operate our services
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Legal obligation – where required by law
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only accessible to authorised personnel who require it to perform their duties.
7. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
8. Sharing Your Personal Data
We do not sell or rent your personal data.
We may share information with trusted partners or service providers only when necessary, such as local authorities or professional agencies, and only in line with data protection laws.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, please contact us at info@safelivehousing.co.uk.
10. Cookies
Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy (if applicable).
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@safelivehousing.co.uk
Phone: 0333 577 3040
Address: SMA House, 172 Birmingham Road, B70 6QG